SHIPPING POLICY

DELIVERIES ARE SENT TO THE DELIVERY ADDRESS INDICATED BY THE CLIENT, WITHIN THE TERMS INDICATED IN THE ATTACHED TABLE. IN CASE OF NOT HAVING STOCK, THE COMPANY WILL DULY NOTIFY THE CLIENT OF THIS MATTER AS SOON AS POSSIBLE.

THE COMPANY SENDS ORDERS TO ITS CLIENTS THROUGH DIFFERENT EXPRESS TRANSPORT COMPANIES OF RECOGNIZED NATIONAL AND INTERNATIONAL PRESTIGE.
THE DELIVERY DATE TO THE CLIENT’S ADDRESS DEPENDS ON THE AVAILABILITY OF THE CHOSEN PRODUCT AND THE SHIPPING AREA. BEFORE CONFIRMING YOUR ORDER, YOU WILL BE INFORMED ABOUT THE APPROXIMATE TRANSPORT TIMES.
HOWEVER, THESE DEADLINES CAN BE ALTERED BY EXTRAORDINARY INCIDENTS IN THE CARRIER AND BY DIFFICULTIES IN THE DELIVERY OF THE MERCHANDISE.

IN ANY CASE, IF THE CLIENT DOES NOT RECEIVE THE ORDER WITHIN THE MAXIMUM LEGAL PERIOD OF 30 DAYS FROM THE HIRING, HE CAN CONTACT US.

LAST PARAGRAPH DOES NOT APPLY TO “TAILOR-MADE PRODUCTS” OR PRODUCTS OFFERED UNDER “PRE-PURCHASE” ON THE WEB SITE. IN THIS BOTH CASES DELIVERY DATES WILL VARY IN AN INDIVIDUAL BASIS.

TAILOR-MADE PRODUCTS: NINA BLANC WILL PREVIOUSLY AGREE ON DELIVEY DATES WITH THE CLIENT INDIVIDUALLY.

PRE-PURCHASE PRODUCTS: NINA BLANC WILL ADVERTISE IN THE PRODUCTS DESCRIPTION THE AVAILABILITY OF DELIVERY DATES FOR THESE PURCHASES. THE DELIVERY ORDER WILL BE UNDER “FIRST PURCHASE – FIRST SERVED” BASIS.

ORDERS ARE PREPARED THE MOMENT THE PAYMENT HAS BEEN CONFIRMED AND AT THE FOLLOWING TIMES:

MONDAY TO FRIDAY FROM 9:00 A.M. TO 14:00 P.M.
ORDERS PLACED OUTSIDE OF THESE HOURS WILL BE PREPARED THE NEXT BUSINESS DAY.
NO SHIPMENTS ARE MADE ON SATURDAYS, SUNDAYS OR HOLIDAYS

WHEN PLACING THE ORDER, IF YOU ARE OUTSIDE THE EUROPEAN UNION, KEEP IN MIND THAT YOU ARE RESPONSIBLE FOR PAYING LOCAL CUSTOMS TAXES